Privacy Policy
Protecting your privacy is our priority. This Privacy Policy applies to https://www.lyvo.co and governs data collection and usage by Mashed Designs SL, the company operating Lyvo. For the purposes of this Privacy Policy, unless otherwise noted, all references to Lyvo include http://www.lyvo.co and Lyvo. Lyvo is a digital platform that connects homeowners with trusted service professionals. By using the Lyvo website, you consent to the data practices described in this statement.
Collection of Your Personal Information
In order to better provide you with products and services offered on our Site, Lyvo may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- Email Address
- Phone Number
- Credentials (college degrees, certificates, etc.)
If you purchase Lyvo services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Lyvo's public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you select to use certain products or services available on the Site.
These may include:
- Registering for an account
- Sending us an email
- Submitting payment information for purchases
To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of Your Personal Information
Lyvo uses your personal information to operate its website and deliver the services you request. Additionally, Lyvo may use your personal information to inform you of other products or services from Lyvo and its affiliates.
Sharing Information with Third Parties
Lyvo does not sell, rent, or lease its customer lists to third parties.
Lyvo may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Lyvo, and they are required to maintain the confidentiality of your information.
Lyvo may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
- Performing statistical analysis
- Sending email or postal mail
- Providing customer support
- Arranging for deliveries
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Lyvo. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Lyvo website.
Use of Cookies
Lyvo website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Lyvo pages, or register with Lyvo site or services, a cookie helps Lyvo to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Lyvo website, the information you previously provided can be retrieved, so you can easily use the Lyvo features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Lyvo services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of Your Personal Information
Lyvo secures your personal information from unauthorized access, use, or disclosure. Lyvo uses the following methods for this purpose:
- SSL Protocol
- Encryption for sensitive data (e.g., credit card information)
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.
Children Under Thirteen
Lyvo does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Disconnecting Your Lyvo Account from Third-Party Websites
You will be able to connect your Lyvo account to third-party accounts.
By Connecting Your Lyvo Account To Your Third Party Account, You Acknowledge And Agree That You Are Consenting To The Continuous Release Of Information About You To Others (In Accordance With Your Privacy Settings On Those Third Party Sites). If You Do Not Want Information About You, Including Personally Identifying Information, To Be Shared In This Manner, Do Not Use This Feature.
You may disconnect your account from a third-party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their "My Account" page. Users may also contact us via email or telephone.
Email Communications
From time to time, Lyvo may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Lyvo, you may opt out of such communications as Customers may unsubscribe from emails, or from the platform by "replying STOP" or "clicking on the UNSUBSCRIBE button. Through email request, they can have their profiles removed.
Changes to this Statement
Lyvo reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page.
- Acknowledgment Of The Modified Privacy Policy
- Agreement To Abide And Be Bound By That Policy
Your continued use of the Site and/or Services available through this Site after such modifications will constitute your:
Data Controller
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), the data controller of your personal data is Mashed Designs SL.
Contact Information
Lyvo welcomes your questions or comments regarding this Statement of Privacy. If you believe that Lyvo has not adhered to this Statement, please contact Lyvo at:
Email Address:
hello@lyvo.co
Telephone number:
+34 685 738 872